K²n Privacy Policy

This Privacy Policy only applies to K²n's Web site (www.k2nenergy.com) and online application K²n Energy & Water Management. Links from this site to other web sites are not covered by this policy.

Personal Information

K²n Ltd is committed to protecting your privacy. This document sets out or Privacy Policy and details how your personal information will be treated by us. By using this web site and our services and applications, you agree to be bound by this Privacy Policy.

What Do We Collect

We may request personal information when you: logon onto our online application, request consultancy or other services, correspond with us or engage in certain other activities on our Web site.

1. For example: If you request online support, we will ask you for information that enables us to provide that support, such as your name address and technical information about your computer hardware, software and the nature of the problem you are experiencing.

You make the decision whether to proceed with any activity that requests personal information. If you do not wish to provide the requested information, however, you may not be able to access some of the services we are offering.

How We Use Personal Information We Collect

We use personal information in the following ways:

1. To provide you with information about product upgrades, new products, services, newsletters, informative emails, and research on future products and functionality.
2. To help us create content that is relevant to you
3. To improve your interaction with our Web site
4. To assist us in creating better products and services to meet your needs
5. To allow you to purchase and enable online products, obtain access to our services or otherwise engage in activities you select
6. To help you quickly find software, services or product information important to you.

How we may share this Personal Information

1. We may occasionally send you information about our products and services but only if you have agreed to this at the point at which you gave us your information.
2. K²n may retain the services of outside contractors to provide services for us. They may be used to ship products, provide technical support, or handle order processing. We require that these contractors keep the personal information of customers secure and confidential. We also require that these contractors use personal information only on behalf of K²n Ltd.
3. We may disclose personal information if we are legally entitled to or legally obliged to do so. This legal entitlement or obligation shall be governed by and construed in accordance with the laws of England. Any action brought against K²n, under this Privacy Policy or otherwise, shall be brought only in the English Courts.
4. We don't share personal information with other businesses

Security of Personal Information

K²n has security policies in place to ensure that personal information under our control is not misuse or altered. These policies are periodically reviewed and if necessary updated

Web Site Traffic

Using various tracking methods, we may track collection on domain names, IP addresses, and browser types from people who visit our site. We may disclose aggregate statistics about our site visitors to third parties for business purposes. These statistics will include no personal identifying information.

The IP Address will be automatically collected and logged as part of the connection of your computer to our web server and may be used to determine the total number of visits to each part of the site. If there is a security breach the Internet Service Provider may be able to identify the relevant IP Address and the user may be contacted.

Cookies

K²n Ltd do not at present use cookies

Policy Changes

In the event there is a major change to K²n privacy practices, a prominent notice will be posted on our Web site. If the change involves the use of your personally identifiable information, the notice will contain instructions on how you can opt-out of such use.

Contacting Us

If you have any questions about our privacy practices, or have an enquiry relating to your personal information, please email us at info@k2nenergy.com.